Operational Excellence
Fostering operational excellence for sustainable growth
Operational excellence is the foundation of long-term business success. In an era where efficiency and agility are paramount, organizations need to streamline processes, optimize project management, and align strategies to achieve sustainable results.
Operational excellence is the foundation for agility, innovation, and sustainable growth, enabling businesses to thrive in a competitive landscape.
Many organizations have already attempted to optimize their processes—some have failed, others have succeeded but now face the challenge of implementing deeper or more complex improvements. This can be a significant hurdle, especially when internal resources are limited or previous initiatives have not delivered the desired long-term effects.
I assist organizations in streamlining their operations, maximizing both efficiency and their ability to seize new opportunities. My approach focuses on strategic execution, program management, and continuous improvement, enabling businesses to enhance productivity and future-proof their operations.
By driving measurable improvements, I help organizations realize their potential for greater agility and effectiveness and effectively address deeper issues.
Reference Examples.
Strategy design and execution:
Redefining market leadership through strategic execution.
The organization needed to redefine its business model in Canada to enhance the quality of life for mothers and infants during the critical first 1000 days.
Developed and implemented a comprehensive business strategy focused on market analysis, product innovation, and targeted marketing campaigns. Worked closely with cross-functional teams to ensure product offerings were aligned with consumer needs and supported by scientific research.
Successfully positioned the company as a market leader in the Canadian nutrition sector, achieving significant market share growth and solidifying its reputation as a trusted provider of high-quality, science-backed nutrition solutions.
Project and program management:
Ensuring seamless process integration through strategic program management.
The Globe Landscape Simplification (GLS) SAP S/4HANA migration program required a comprehensive redesign and implementation of key processes, including Supply Chain Management, HR, Order Fulfillment and other core business solutions.
Provided strategic support for the redesign and implementation of these critical processes, ensuring they were aligned with future business needs and operational goals. Facilitated cross-functional collaboration to ensure the processes were fit for purpose and scalable.
Enhanced operational efficiency and successfully completed the migration, ensuring that all critical business processes were future-ready and fully integrated into the new system.
Operational excellence:
Enhancing business agility through operational excellence and continuous improvement.
A manual data management process led to inaccuracies and inefficiencies in sales data, hindering business performance.
Implemented automation solutions and a robust data governance framework to eliminate manual interventions and improve data accuracy. Applied continuous improvement methodologies to regularly refine processes, ensuring alignment with the evolving demands of the workplace of the future. Conducted workshops to upskill teams, fostering a culture of ongoing improvement.
Significantly reduced manual interventions, enhanced data accuracy, and freed up business teams to focus on strategic initiatives, ultimately boosting overall business agility.
Voice of trust
Thomas Wildi
Head of Architecture, Strategy & Innovation at Nestlé
Joern has been a solid member of my teams for over 15 years. He has always been one of the most dependable, reliable, and perseverant members with a sound and conscientious work ethic. Joern offers a good mix of technical and human skills enabling him to muster most any situation thrown at him. He is a self motivator & starter, with strong communication skills. This has helped him launch the Design Thinking approach in Nestlé, that has been central in helping to strengthen the Innovation approach across many different business and IT areas in the group. Joern is also a founding member of the Design@Business Community that furthers the Design Thinking and related Innovation approaches across the industry. I warmly recommend Joern without hesitation.
Let’s Collaborate for Change
Interested in learning more or discussing how I can help you? Reach out today, and let’s explore how we can drive meaningful impact together.